Democratic lawmakers question JetBlue over surveillance pricing following deleted social media post
JetBlue deleted a social media reply that advised a customer to clear browser cache and cookies after a price increase, which critics interpreted as an admission of surveillance pricing. Senators Ruben Gallego and Rep. Greg Casar sent a letter to JetBlue's CEO asking seven questions about its pricing practices, including whether it uses AI to set ticket prices. JetBlue previously stated its fares are not determined by cached data or personal information.
Lightly covered so far
Too few outlets to map a left-right split. Here is each take as it stands.
“JetBlue accused of using personal data to set ticket prices in new lawsuit”
“JetBlue in hot water after X post sparks surveillance pricing accusations: 'Crazy'”
“Gallego asks JetBlue about surveillance pricing after social media trip-up”